DELIVERY

Shipping Information

* Orders to mainland Europe may currently experience some delay due to the initial reopening of the UK / EU borders after Christmas and the new Brexit arrangements. 

* Please be aware that there may be some delays to delivery in your respective country due to Covid-19 issues. Generally however Shipping couriers are still operating safely and in good time. 

If you have not received your order after 60 days from the dispatch date - let us know asap, no later than 90 days from your order date.

Taxes & Import Duties

Applicable shipping is displayed during checkout. Please note there is no option to pay duties up front, orders shipped to outside territories from the UK are not Delivery Duty Paid service. Orders are being shipped from the UK and customs in your country will contact you if there are any duties to pay (now applicable to orders shipped to the EU as well).

Please note that if you refuse the delivery or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount of your refund.


The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note - we cannot undervalue orders, or mark them as a gift. We do not send to PO BOX addresses.

Once your order has been received duties and taxes are non-refundable.

Couriers

We ship worldwide using DHL Express and Royal mail services to deliver your orders dependent on the destination country. 

UK

Free delivery on orders over £60

UK Free Shipping Next Working Day

£25.01–£59.99

UK Standard Tracked - £3.49

£0.01–£25.00 

UK Standard Untracked - £3.49

UK Next Working Day (order by 3pm) - £4.95

 

EUROPE

EUR Express -  £15.00

EUR Free Express

£100.00 and up

EUR Free Tracked

£60.00–£99.99

EUR Standard Shipping -  £3.49

£0.01–£25.00

EUR Tracked Standard -  £3.49

£25.01–£59.99

 

WORLD

ROW Express - £20

ROW Free

£60.00–£99.99

ROW Free Express

£100.00 and up

ROW Standard -  £3.49

£0.01–£25.00

ROW Tracked Standard -  £4.49

£25.01–£59.99

 

 

 

Free Worldwide Shipping Over £60 X